The City of Alexandria is pleased to provide a portal for online utility account viewing and payments. Utility customers have options to view bill information such as current balance, next due date, current payments and adjustments. Previous bill/payment information as well as 13-month consumption views for electric, gas and water are also available. Credit and debit card payments can be made by using Visa, MasterCard and Discover card.
If you have not previously created an online account with us, have a recent utility bill in front of you. Complete our online registration form with each item listed below.
Last name including suffixes (Sr., Jr., I, II, III, etc.)
Account number. Example: 123456-78901
Last 4-digits of the Social Security Number recorded with the account