First Call

To contact First Call, call 441-6231

The first call system is designed to:

• Eliminate the problem of citizens being transferred multiple times before acquiring assistance
• Respond to telephone inquiries consisting of complaints and requests for services and/or information and determine the appropriate department
• Act as a liaison between citizens of Alexandria and the Mayor's Office and City Services
• Code Officers will attend neighborhood meetings upon request

The First Call Program is applicable to the following City Services:
ATRANS
Animal Control
Building Services
Code Enforcement Services
Motor Pool
Recreation and Parks
Streets and Drainage
Sanitation
Traffic and Sign Shop
Urban Forestry
Alexandria Zoological Park

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