Alexandria Connects is a 24-hour, on-line service offered to the Citizens of Alexandria for assisting with general information and non-emergency service requests. Use our knowledge base article search to locate information about your question or issue. If additional assistance is needed, submit a service request using the "Create Service Request" link below.
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Thank you. We look forward to serving you.
View knowledge base information or log in to check service request status
Click Here to access general information about city services.
Create Service Request
Click Here to create a request for a service such as a pothole repair, missed garbage, streetlight out, or abandoned vehicle.
If you would like to contact the City of Alexandria by phone, please refer to the contact directory below:
Alexandria Connects - 441-6231
The Alexandria Connects Program is applicable to the following City Services:
ATRANS Animal Control Building Services Code Enforcement Services Motor Pool Recreation and Parks Streets and Drainage Sanitation Traffic and Sign Shop Urban Forestry Alexandria Zoological Park
Utility Division - Contacts by Department
Customer Service - 441-6310 Electric Distribution - 473-1301 Gas Distribution - 441-6018 Water Production and Distribution - 441-6215 Wasteswater - 441-6240