Alexandria Connects

Alexandria Connects City Services

Alexandria Connects is a 24-hour, on-line service offered to the Citizens of Alexandria for assisting with general information and non-emergency service requests. Use our knowledge base article search to locate information about your question or issue. If additional assistance is needed, submit a service request using the "Create Service Request" link below.

Do you need mobility? Download a free mobile app for your iPhone/iPad or Android device from the Apple App Store or Google play. Select the appropriate badge to the right to begin.

Thank you. We look forward to serving you.





View knowledge base information or log in to check service request status


Create service request

Use the above button to access general information about city services.


Use the above button to create a request for a service such as a pothole repair, missed garbage, streetlight out, or abandoned vehicle.

If you would like to contact the City of Alexandria by phone, please refer to the contact directory below:

Alexandria Connects - 441-6231

The Alexandria Connects Program is applicable to the following City Services:
Animal Control
Building Services
Code Enforcement Services
Motor Pool
Recreation and Parks
Streets and Drainage
Traffic and Sign Shop
Urban Forestry
Alexandria Zoological Park

Utility Division - Contacts by Department

Customer Service - 441-6310
Electric Distribution - 473-1301
Gas Distribution - 441-6018
Water Production and Distribution - 441-6215
Wasteswater - 441-6240