Alexandria Connects is a 24-hour, on-line service offered to the Citizens of Alexandria for assisting with general information and non-emergency service requests. Use our knowledge base article search to locate information about your question or issue. If additional assistance is needed, submit a service request using the "Create Service Request" link below.
Do you need mobility? Download a free mobile app for your iPhone/iPad or Android device from the Apple App Store or Google play. Select the appropriate badge to the right to begin.
Thank you. We look forward to serving you.
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Create service request
Use the above button to access general information about city services.
Use the above button to create a request for a service such as a pothole repair, missed garbage, streetlight out, or abandoned vehicle.
If you would like to contact the City of Alexandria by phone, please refer to the contact directory below:
The Alexandria Connects Program is applicable to the following City Services:
Code Enforcement Services
Recreation and Parks
Streets and Drainage
Traffic and Sign Shop
Alexandria Zoological Park
Customer Service - 441-6310
Electric Distribution - 473-1301
Gas Distribution - 441-6018
Water Production and Distribution - 441-6215
Wasteswater - 441-6240